Privacy Policy

1. General provisions

This Policy is prepared in line with Russian Federal Law No. 152-FZ of 27 July 2006 “On Personal Data” and sets out how personal data is processed and kept secure.

The data operator is Andrey V. Kremnev, sole proprietor (INN 760308750123, OGRNIP 306760329200022), hereinafter the “Operator”.

By using the site and submitting data through contact forms, the user agrees to the terms of this Policy.

2. What data we process

The Operator processes only the data a user provides voluntarily:

• name or other form of address;
• phone number;
• email address;
• the content of the request and message history;
• technical data: IP address, browser type, visited pages (via cookies and analytics tools).

3. Purposes of processing

Personal data is processed for the following purposes:

• responding to requests and advising on products;
• handling requests and enquiries;
• informing the user about the status of a request;
• sending the newsletter and informational materials about products — where the user has given consent, with the option to unsubscribe at any time;
• improving the site and the quality of service.

4. Legal grounds

The Operator processes personal data based on the subject’s consent, as well as to perform a contract to which the user is a party and to fulfil obligations imposed on the Operator by law.

5. Sharing with third parties

The Operator does not sell or share personal data with third parties, except where required by law or necessary to fulfil the user’s request (for example, delivery services and payment providers).

Engaged parties process data on confidential terms and only to the extent needed to provide the service.

6. Cookies and analytics

The site uses cookies and the Yandex Metrica web analytics service so the interface works correctly and to collect anonymised visit statistics. Yandex Metrica processes data in accordance with the Yandex privacy policy: https://yandex.ru/legal/confidential/

For analytics and the promotion of goods, works and services, data collected by the analytics tool is shared with Yandex LLC (INN 7736207543, address: 16 Lva Tolstogo St., Moscow, 119021, Russia). The statistics collected are anonymised and are not used to identify a specific user.

Users may disable cookies in their browser settings, though some site features may then work incorrectly.

7. Retention and protection

Personal data is kept no longer than required by the purposes of processing or by law. Once the purposes are met, data is deleted or anonymised.

The Operator takes the necessary legal, organisational and technical measures to protect data against unlawful access, alteration, disclosure or destruction.

8. User rights

The user has the right to:

• obtain information about the processing of their data;
• request correction, blocking or deletion of data;
• withdraw consent to processing;
• appeal the Operator’s actions to the competent data protection authority.

9. Changes to the Policy

The Operator may amend this Policy. The current version is always published on this page with the date of the last update.

10. Operator contacts

For questions about personal data processing and to exercise their rights, users may contact the Operator at hello@kanoe.maison.

Andrey V. Kremnev, sole proprietor, INN 760308750123, OGRNIP 306760329200022.

Registered address: 7-15 Papanina St., Yaroslavl, Yaroslavl Region, 150065, Russia.

Postal address: office 26, 53/14 Respublikanskaya St., Yaroslavl, 150000, Russia.